The Best Free Work Order Software for Small Business Reviewed

What Is Work Order Software?

Work order software utilises the cloud and mobile features to help you build, organize, track, complete, and analyze maintenance requests. It enables you to access, control, and integrate work order procedures and databases. It’s a more significant way to organize work orders and protect your small business compared to pen and paper, spreadsheets, and whiteboards.

Generally, free work order software for small business is an add-on feature to a more inclusive Field Service Management or Service Dispatch and Maintenance Management software systems.

What can you do with work order software?

A free work order software for small business is a simplified version of an automated maintenance management software, or CMMS. Rather than managing an entire maintenance program, this kind of software deals specifically with the primary step of maintenance and repair.

Work order management system were created because facility management solutions were the need of the hour. During the initial stages, these systems had limited options but later one these systems became more advanced due to automation and latest technology..

There are two kinds of software available that manage work orders. The first kind of software is the one that only handles work orders. These systems are usually elementary and only allow you to do simple tasks.

The other kind of system is the CMMS software. A CMMS is a complete maintenance management system that includes work order management as one of its tools. You can use a CMMS to –

• Submit various kinds of work requests, supervise all work on the go, and prioritize tasks related to work order management
• Plan preventive maintenance tasks using date, time, or meter-based triggers
• Combine SOPs, task lists, photos, and other details to work orders
• Build dashboards and create calendars so you can see work order KPIs and upcoming work

Types of Work Order Management Software Systems

Simple Work Order Software Systems

Online Work order systems have a simple objective, to assign, track, and record work orders. This kind of system allows real-time tracking of all work orders through a centralized platform.

Small businesses that don’t have time to handle tasks which are not related to their core business activity. Simplicity and automation in a small business helps you focus on the other important tasks as well – just ask any small business coach.

Field Service Management

Large businesses generally prefer CMMS i.e Computerized Maintenance Management System because it can handle enormous amounts of data flawlessly.Some of these solutions can even take care of the regulatory requirements They are complete management systems with repair and preventive maintenance features designed to manage entire company maintenance processes. These solutions facilitate maintenance management as well. Maintenance management includes managing the assets and resources of a company to increase the production efficiency. But if you only require maintenance management then there are plenty of free maintenance work order apps available in the market.

CMMS solutions provides you with a fully digital maintenance team. Meanwhile, it is loaded with several value-added features like preventative maintenance schedules, asset history, etc.

The field service system lets you keep track of all critical equipment and valuable assets while keeping an eye on the staff.

What are the 5 Best Free Work Order Software in 2020?

Word Order Software can provide a tonne of benefits but the main issue is that small business owners usually can’t afford them. But as Your Small Business Coach, I will help you reap the benefits of work order software even if you can’t afford these systems! We have created a list of the best work order software available in the market which offer free trials as well. Hope you find this useful!

1) AI Field Management

AI Field Management uses deep machine learning to learn what actions or combinations will produce the best results. Ultimately, this software will proactively predict when a customer will need service, the kind of service, the service duration all in real-time.

It is everything that any small business would need to collaborate and be more productive when it comes to Employees and Suppliers anytime. Your small business will be more Effective, Efficient, and Economical and save money in the process.

Core Features

• Integrated Work Order Software
• Contract Management
• Customer Database
• Dispatch Management
• Inventory Management
• Job Management
• Preventive Maintenance
• Quotes & Estimates
• Recurring Appointments
• Routing Resource
• Work Order Management

Pricing – starts at AU$ 6.83 per month.

Free Trial – Available

Link to Site – AI Field Management Website

2) Field Pulse

FieldPulse is a fresh new way for field service business owners and managers to run their operations efficiently. Field Pulse focuses on being ridiculously easy to use for the entire team both in the field and in the office. It ensures that you’re in control of a pro, prompt, prepared, and profitable small business. Field Pulse helps you control the job schedule, stay in touch with your team and clients. Furthermore it also ensures the quality, word-of-mouth worthy experience that your customers expect. It’s an all-in-one solution for a small business.

Core Features

• Integrated Work Order Software
• Job Scheduling & Dispatch.
• Customer Management.
• Recurring Jobs.
• Invoices & Estimates.
• FieldPulse Payments.
• Mobile Payments.
• QuickBooks Integration.
• Estimate/Invoice Editor.

Pricing – starts at AU$ 89 per month.

Free Trial – Available

Link to Site – Field Pulse Website

3) Service Sight

Service Sight is one of the best field service management solutions. It was designed to help small businesses streamline job management using a variety of features, including a comprehensive client database, planner board, route mapping technology, invoicing, engineer mobile app, and many more. As a cloud-based field service management system, Service Sight gives users the dynamic flexibility to access job information anywhere, anytime, via the internet and works paper-free.

Its advanced dashboard enables you to manage your entire team and monitor KPIs and identify and manage issues from a single location. Service Sight’s workforce management and tracking tools will help you to track jobs and overall workflow, daily access schedules, plan routes, and automate time and attendance records. Its job management tools will enable you to create and schedule jobs and manage recurring work or service agreements.

Core Features

• Advanced Dashboard – It helps you manage your entire team from one platform and monitor key performance indicators. It helps you Identify and manage issues.
• Tracking – Using the tracking feature, keep a track of your workflow, keep jobs on track. Keep everyone on the same page.
• Integrated Work Order Management – You can access daily schedules, plan routes, automate time and attendance records.
• Billing – Obtain digital signatures to complete jobs while raising invoices. You can end by a direct link to Xero.
• Job Management – You can create and schedule jobs, manage recurring work/service agreements.
• Customer Management – You can dispatch jobs automatically and have customer information at your fingertips.

Pricing – starts at AU$ 18 per month.

Free Trial – Available

Link to Site – Service Sight Website

4) ReachOut Suite

ReachOut Suite equips field managers and workers with the proper tools to assign, plan, carry out, and follow up on jobs and projects by connecting back office and field workers through one cloud-based channel. It will help you utilize tools for field service management including ticketing, GPS, checklists, workflow boards, and calendar scheduling, field workers and managers can organize and simplify day-to-day tasks.

Using the efficient drag and drop technology, you can assign jobs to your team and mark them into the color-coded calendar page. It offers the possibility to set up automatic notifications to your team members when a particular job is assigned to them. It uses standardized checklists to simplify workloads. Using various functions into the ReachOut mobile app, like creating estimates and invoices, e-sign, inspection forms. You can complete jobs while out in the field without follow up with paperwork.

Core Features

• Integrated Work Order Software
• Customers and Tickets
• Sophisticated Control Center
• Field Service Management
• Inspections and Audits
• Invoicing
• Online Work Order Management

Pricing – starts at AU$ 16.4 per month.

Free Trial – Available

Link to Site – Reach Out Suite Website

5) MobiWork

Mobiwork is a bundle of field service solutions. It provides cloud-based deployment options and mobile compatibility with mobile devices. It captures users’ location when they login to the app on a smartphone/tablet. This enables administrators to visualize map views and paths traveled and analyzed movements.

Mobiwork notifications include device events, geofencing, and emergency requests. You can utilize the system to track individual users. It also gathers and analyzes databases related to GPS tracking, providing timesheets.

Core Features

• Integrated Work Order Software
• Job Tracker
• Email Routing
• Customer Database
• Dispatch Monitoring
• Inventory Management
• Job Management
• Preventive Maintenance
• Quotes & Estimates
• Recurring Appointments
• Routing Resource

Pricing – starts at AU$ 53.40 per month.

Free Trial – Available

Link to Site – Mobiwork Official Website

FAQs

1. Can I connect work order software to other systems used by my business?

Yes, depending on which vendor you work with. Usually software providers hand-pick the systems they connect to. Other providers roll out the red carpet and allow you to connect to any network. There are pros and cons to both approaches, but we favor the red carpet approach. It enables you to work with any system (seriously) that you know and love from day one so you can expand the value of your software. The majority of free work order software for small businesses connects with other established systems.

2. How do I keep track of work orders?

You need to ensure every request begins with an actual work order. After that, you must categorize the specific type of workflow and complete the approval process.

Then using scheduling management tools, assign appropriate access based on need and priority.

3. What is the difference between EAM and CMMS?

EAM stands for Enterprise Asset Management whereas CMMS stands for Computerized Maintenance Management System. The primary difference between EAM and CMMS is that EAM incorporates multiple business functions for your convenience. Whereas, CMMS is more focused on maintenance of the existing systems.

CMMS usually starts the tracking process after an asset is purchased & installed; however, EAM follows the complete asset life cycle right from the initial stage.

CMMS can manage a single location or limited multi-site support, whereas EAM systems come with extensive features for managing multiple sites and businesses.

During Asset Management, EAM is more focused with extensive functionalities. CMMS has lesser functionalities compared to EAM.

The main difference between them (other than a couple of additional highlights) is that they are two distinct types of software that show two separate ways to deal with asset management.

If your small business has multiple locations with numerous assets, Enterprise Asset Management would be the best choice. EAM provides wider integrating options than CMMS.

For some small businesses, the free digital maintenance management system is fit for taking care of the upkeep management requirements and even the MRO (Maintenance, Repairing, Operation). Therefore, CMMS can be the best option if you run a small business.